Legal
Privacy Policy
What we collect
When you place an order we collect your name, phone number, WhatsApp number, email address and delivery address. If you submit a payment confirmation, we also collect the amount, any reference you provide and the proof of payment you upload. If you create an account, we store your profile and saved addresses.
Why we collect it
We use your information only to process and deliver your order, verify your payment, keep you updated on your order status, respond to your messages and — if you subscribe — send you news about new products and offers.
Who can see it
Your order and payment details are visible only to you and to authorised Everything Coco staff. Payment proofs are stored privately and are never publicly accessible. We do not sell or rent your information to anyone.
Delivery partners
We share only what a courier needs — your name, phone number and delivery address — to get your order to you.
Newsletter
You can unsubscribe at any time by contacting us, and we'll remove your email from our list.
Your choices
You can ask us to view, correct or delete the personal information we hold about you. Contact us through the Contact page and we'll respond as quickly as we can.
Security
Access to customer data is restricted and protected by authentication and database-level access rules. We never ask for your bank password, PIN or one-time code.